Gordon Brown’s letter & telephone call

The recent furore over the Gordon Brown's handwritten note and his taped telephone conversation with the mother of a dead soldier should serve as a reminder to all of us that both written and verbal communication with clients and candidates always needs to be professionally handled otherwise our personal and company’s reputation suffer

There is no doubt that the Prime Minister was well intentioned but if you can’t do something properly do not do it at all because there is a good chance you will make any problems worse...