Field Service Engineer

We require an experienced Field Service Engineer / Maintenance Engineer, commutable to Ipswich, with previous experience of the installation, commissioning, training and servicing of industrial special purpose machinery and associated equipment.

SALARY: Up to £36,000

BENEFITS: Vehicle overtime and paid travel relocation package might be offered for the right Engineer to relocate within 1 hour of Ipswich if required.

LOCATION: Ipswich, Suffolk

COMMUTABLE LOCATIONS: Ipswich, Colchester, Bury St Edmunds, Stowmarket, Thetford, Felixstowe, Clacton on sea, Braintree, Sudbury, Chelmsford, Haverhill, Newmarket, Cambridge, Lowestoft, Norwich, Great Yarmouth


This role will appeal to you if you:

* Enjoy the International travel aspect of Service work and are comfortable with potential long periods away from home
* Have a passion for Electrical and Mechanical engineering
* Want to work for an expanding market leading manufacturer with a huge product line

As a Field Service Engineer your weekly and monthly responsibilities are going to be varied and busy, but the fundamentals will remain the same; machine testing, installation, commissioning, training, service and breakdown of a variety of slitting and rewinding machinery once you have completed your training period.

As a Field Service Engineer, you know that you will be expected to travel regularly. This will be throughout the UK, Europe, South Africa, South America, the USA and may extend to the Rest of the World spending up to 50% of your time on client sites, with the remaining time being spent at the UK Head office in Ipswich. There are additional Field Service Engineers and Controls Engineers based in the UK and the USA to support you and aid your development.
Essentially you will spend your first 3-6 months of work in the office and factory; assisting with machines being manufactured and assembled and then being involved in their testing.

When fully trained and ready you will then move on to the installation and commissioning of machinery at customer sites. Future responsibilities for you will include the general PPM and service of machinery and attending ADHOC Breakdowns. Once mobile as a Field Service Engineer there will be a lot of travel - you could be averaging 2 weeks of travel per month.

Installation and commissioning work will usually be no longer than 2 weeks depending on the scale of the project and the location.

Travel will be to: Domestically in the UK then International to Europe, The USA, South Africa and South America and the Rest of the World
Customer Market base: Predominately for the film, paper and allied web industries


To be successful in your application you MUST have a demonstrable track record in a similar role. I am welcoming applications from Field Service Engineers or static Maintenance Engineers who have worked on special purpose machinery such as: Slitting, converting, printing, labelling, materials handling, flexible packaging machinery etc.

Previous practical experience: machine testing, installation, commissioning, servicing and breakdown on relevant machinery and equipment as listed below
Industry experienced considered includes: Slitting, converting, printing, labelling, materials handling, flexible packaging machinery etc.
Specifically worked on: PLC fault-finding (Siemens or Allen Bradley), drive systems, servo motors and pneumatics
Ideally you will have worked in a Field Service Engineering role before, but Maintenance Engineers with relevant industry and special purpose machinery experience will be considered.


Established in the 1970’s, this family owned organisation is now a global manufacturer and supplier of specialist state of the art slitting and rewinding machinery for the film, paper and allied web industries.
The Company now manufactures a complete range of slitting and rewinding machinery from widths of 300mm up to a maximum of 8.7m.

Their manufacturing base continues to be in Ipswich, United Kingdom, with subsidiaries in the USA and China too. They have a workforce totalling approximately 70 personnel including a strong team of mechanical engineers who all work on modern 3D Cad systems, and work alongside a team of software / electrical engineers, who are dedicated to writing all software for their own machines.

Their plant in Ipswich is equipped with an array of machine tools, where an impressive 80% of their machine parts are manufactured in house. That gives them huge flexibility in the range that they are able to build, and also being able to engineer a machine, to suit what the customer wants. It also enables them to guarantee precision of parts that are going onto the machines.

It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: service, engineer, commission, commissioning, installation, training, special purpose, machinery, capital equipment, testing, service, breakdown, Slitting, converting, printing, labelling, materials handling, flexible packaging, PLC, programmable logic controller, fault-find, Siemens, S7, Allen Bradley, drive system, servo motor, servo-motor, pneumatics, hydraulics, FMCG, Paper, Pharmaceutical, Food, Chemical

INTERESTED? Please apply to our retained consultant James Coull quoting Field Service Engineer reference JAC1803-31 to DD: 44 (0)1604 683323 Wallace Hind Selection. The Old Vicarage. Duston. Northants. NN5 6JB. Tel: 44 (0) 1604 758857. Please note that the postcodes used for this vacancy are for searching purposes only, they may not refer exactly to where the role is based.