Technical Support Engineer

European Technical Service / Support Engineer; based out of Amsterdam and covering Europe (UK, France, Germany), providing after-sales service and technical support for the most innovative visual solutions including: LCD, LFD and AV’s.

SALARY: Up to €48,000 on experience

BENEFITS: 25 days holidays, 8% holidays

LOCATION: Amsterdam, The Netherlands

COMMUTABLE LOCATIONS: Most of Holland, Including: The Hague, Rotterdam, Utrecht, Leiden, Amersfoort, Gouda

JOB SPECIFICATION - Technical Support Engineer

* Provide technical product and service support to end customers and Authorised Service Providers (ASP)
* Assist the Regional Sales team on any technical support or service related questions
* Create technical product training material and deliver product training and presentations
* Assess warranty terms and/or the service levels of the local competition
* Support the ASP by managing their queries, controlling their inventory and performing ASP audits and training

THE COMPANY:

A market leader in Electronic visual solutions, specialising in Liquid Crystal Display (LCD), Large Format Display (LFD) and Audio Visual (AV).

BACKGROUND REQUIRED:

* Proven track record in Consumer Electronics within a Service or Technical Support team
* Strong engineering and technical knowledge of: LCD, LFD or AV products
* Happy to be based out of Amsterdam with customer travel
* Fluent written and verbal English, ideally fluency in a second European language (French/German would be most advantageous)
* Customer focussed, proactive, self-motivated and excellent problem-solving skills
* Competent with Microsoft Office

It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services:
* Technical support, after-sales, service, LCD, LFD, AV products, visual solutions, display, audio, engineer, technician, Technical Support Engineer

INTERESTED? Please apply to our retained consultant James Coull quoting Technical Support Engineer reference JAC1801-25A to DD: 44 (0)1604 683323 Wallace Hind Selection. The Old Vicarage. Duston. Northants. NN5 6JB. Tel: 44 (0) 1604 758857. Please note that the postcodes used for this vacancy are for searching purposes only, they may not refer exactly to where the role is based.