Due to growth we are looking for two Customer Service / Sales Administrators to join a market leader in their industry dealing with blue chip clients on a daily basis.
SALARY: £18,000 - £20,000
· 25 Days Holiday
· Free Onsite Parking
LOCATION: Irthlingborough, Northamptonshire
COMMUTABLE LOCATIONS: Wellingborough, Rushden, Northampton, Kettering, Corby
JOB SPECIFICATION: Customer Service / Sales Administrator
We are looking for two motivated and experienced Customer Service / Sales Administrators to join a busy fast paced environment. This is a varied role where you will be responsible for managing the training needs for number of our key clients. This would suit someone who is hard working, diligent and an excellent communicator who is looking to join an organisation who offers training, and development for career progression within an fast growing organisation.
You will be expected to:
· Manage all training queries and booking requests from our key accounts
· Respond swiftly and efficiently to all enquires via phone (30%) and email (70%)
· Offer advice and guidance on the training portfolio and industry related certificates
· Update customer information and raise course booking within CRM system
· Deliver high levels of Customer Service to ensure customer satisfaction which results in repeat and expansion business
REQUIREMENTS: Customer Service / Sales Administrator
We would envisage this person to have worked in a business to business environment delivering exceptional service at all times. You will need to be able to work well under pressure doing a variation of tasks.
To be successful in this role you will need to be:
· A 'go getter' - someone who gives 110% to every task given to them
· Self motivated and be able to work on your own initiative
· Positive, proactive and who is passionate about customer service
· Previous experience in a similar role
It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Customer Service Representative, Customer Service Executive, Customer Service Administrator, Sales Administrator, Administrator, Sales Support Executive
INTERESTED? Please apply to our consultant Lauren Lloyd quoting Customer Service / Sales Administrator and reference LL15394 to DD: 44 (0)1604 683325 Wallace Hind Selection. The Old Vicarage. Duston. Northants. NN5 6JB. Tel: 44 (0) 1604 758857. Please note that the postcodes used for this vacancy are for searching purposes only, they may not refer exactly to where the role is based.