Service Engineer

I am seeking an experienced Service Engineer who is commutable to Ipswich and has previous experience in the installation, commissioning, training and servicing of industrial special purpose machinery. You will need to have good all round electrical and mechanical skills; including PLC fault-finding, drive systems, servo motors and pneumatics.

SALARY: Base salary up to £36,000 overtime allowing you the opportunity to earn between £40,000-£50,000 per annum.

BENEFITS: Vehicle overtime and paid travel relocation package might be offered for the right Engineer to relocate within 1 hour of Ipswich if needed. Relocation would be considered on your product and industry knowledge.

LOCATION: Ipswich in Suffolk

COMMUTABLE LOCATIONS: Ipswich, Colchester, Bury St Edmunds, Stowmarket, Thetford, Felixstowe, Clacton on sea, Braintree, Sudbury, Chelmsford, Haverhill, Newmarket, Cambridge, Lowestoft, Norwich, Great Yarmouth

JOB SPECIFICATION - Service Engineer

This role will appeal to you if you:

·Enjoy travelling for work. Some Service Engineers sit on the M25 all day, you would be travelling to destinations such as Mexico or South Africa in comfort
·Are comfortable with potential long periods away from home up to 4 weeks at a time and understand that you could be away for 50% of the year
·Have a passion for Electrical and Mechanical engineering. You will not be expected to program a PLC, but you should be comfortable fault-finding
·Want to work for an expanding market leading of manufacturer or slitting and rewinding machinery

I know sounds like a cliché, but as a Field Service Engineer; no two days will be the same.

One day you could be testing an assembled machine in the workshop; the next day you could be on the first flight out of Heathrow to the USA for a planned machinery install. Like-wise it could be a planned service trip or an unplanned breakdown anywhere. Just think, once you have completed your training and probation, you could be working on a variety of slitting and rewinding machinery all over the World.

As a Field Service Engineer, you will already know that you are expected to travel, sometimes with short notice, but you will be rewarded with paid overtime and travel/expenses. This could be domestically in the UK, Europe, North or South America or South Africa, and could in some cases extend to the Rest of the World. I estimate you could be away for up to 50% of your working year, with the remaining 50% time being spent at the UK Head office in Ipswich. There are additional Field Service Engineers and Controls Engineers based in the UK and the USA to support you and help your career development.

Being realistic you should expect to spend the first 3-6 months of your new Engineering working life in the workshop; assisting with manufacturing, fitting, assembly and machine testing. Overtime in this period will be minimum or non-existent.

When fully trained and ready for the road/plane you will then move on to the service, breakdown, installation and commissioning of special purpose machinery. Once you are mobile as a Field Service Engineer, there will be travel and you could be averaging 2 weeks of travel per month equating to 50% per annum.

Installation and commissioning work will usually be no longer than 2 weeks depending on the scale of the project and the location.

Travel will be to: Some UK based, European for up to 1 week and North/South America, South Africa and the Rest of the World for 1-4 weeks.

Customer Market base: Predominately for the film, paper and allied web industries


To be successful in your application you MUST have previously worked as a service or maintenance engineer who has worked on special purpose machinery such as: Slitting, converting, printing, labelling, materials handling, flexible packaging machinery etc. There is enough variety there to open up

Previous practical experience: machine testing, installation, commissioning, servicing and breakdown on relevant machinery and equipment as listed below

Industry experienced considered includes: Slitting, converting, printing, labelling, materials handling, flexible packaging machinery etc

Specifically worked on: PLC fault-finding (Siemens or Allen Bradley), drive systems, servo motors and pneumatics

Ideally you will have worked in a Field Service Engineering role before, but Maintenance Engineers with relevant industry and special purpose machinery experience will be considered.

THE COMPANY - Service Engineer

Established in the 1970’s, this family owned manufacturer is now a global developer of state of the art slitting and rewinding machinery for the film, paper and allied web industries.

They manufacture a complete range of slitting and rewinding machinery from widths of 300mm up to a maximum of 8.7m. 
Their manufacturing base continues to be in Ipswich, United Kingdom, with subsidiaries in the USA and China too.  They have a workforce totalling approximately 70 personnel including a strong team of mechanical engineers who all work on modern 3D Cad systems, and work alongside a team of software / electrical engineers, who are dedicated to writing all software for their own machines.
Their plant in Ipswich is equipped with an array of machine tools, where an impressive 80% of their machine parts are now manufactured in house. That gives them huge flexibility in the range that they are able to build, and also being able to engineer a machine, to suit what the customer wants. It also enables them to guarantee precision of parts that are going onto the machines.


It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services:

Field Service engineer, commission, commissioning engineer, installation engineer, training, special purpose, machinery, capital equipment, testing, service, breakdown, Slitting, converting, printing, labelling, rewinding, materials handling, flexible packaging, PLC, programmable logic controller, fault-find, Siemens, S7, Allen Bradley, drive system, servo motor, servo-motor, pneumatics, hydraulics, FMCG, Paper, Pharmaceutical, Food, Chemical

INTERESTED? Please apply to our retained consultant James Coull quoting Service Engineer reference JAC5172 to DD: 44 (0)1604 683323 Wallace Hind Selection. The Old Vicarage. Duston. Northants. NN5 6JB. Tel: 44 (0) 1604 758857. Please note that the postcodes used for this vacancy are for searching purposes only, they may not refer exactly to where the role is based.